Refund Policy
Last updated: 25 September 2026
Short version: once your videos are unlocked, the fee is not refunded — because you get instant access to every lesson the moment payment is confirmed. Please use the exploration plan if you want to check the teaching style first. We always make things right when the fault is ours.
When you WILL get a refund
- Payment failed but money was deducted — PhonePe shows the payment as failed/incomplete but your bank deducted the amount. We confirm the reference and the bank auto-reverses it, or we refund manually.
- Duplicate payment — you were charged twice for the same plan. The extra amount is refunded in full.
- Wrong amount deducted — you paid more than the plan price due to a technical error. The difference is refunded.
- Access never worked — your plan was paid and confirmed but the lessons never unlocked and we could not fix it within 48 hours. Full refund on request.
When we do NOT refund
- Change of mind after the videos were unlocked ("I don't have time", "I don't like the subject").
- Not reading the course description — these are pre-recorded beginner lessons in C, PHP and HTML only; there is no live class.
- Slow internet, unsupported browser or device issues on your side (we help you fix playback first).
- Accounts suspended for sharing logins or redistributing the videos.
- Plans that have expired normally after their duration.
How to ask
Message us on WhatsApp (93471 85591) with your order reference (shown on your payment confirmation and in your dashboard) and what went wrong. We reply within a reasonable time, usually the same day.
Approved refunds go back to the original payment method via UPI. Bank processing can take 5–7 working days after we initiate it — that part is outside our control.
This policy works together with our Terms & Conditions and Privacy Policy.